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HP Recommended
Hp Mini 110
Keeps coming up with this error code
CNU0071F09
Can't remember my password or be able to press f10 to try reboot something else. Please help
1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Restart the PC, and see if entering this unlock passcode allows you to gain access to the PC...

 

e9l11x381o

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Restart the PC, and see if entering this unlock passcode allows you to gain access to the PC...

 

e9l11x381o

HP Recommended
It worked thank you
HP Recommended

You're very welcome.

 

Now, I believe on those models, the code lets you in but doesn't clear the BIOS password.

 

So, if you have to enter that code again the next time you boot up your PC, this should be how you clear the BIOS P/W...

 

Use the code to get into the BIOS.

 

Go to the security menu.

 

Select the enable/disable password option.

 

You will need the unlock code I posted to get into that option.

 

To not have a password, hit the enter key in the password space, and hit the enter key again in the confirm password space.

 

Save the settings and restart the PC.

 

Then you should just get right into the Windows logon section, or you can set a new BIOS P/W as well instead of clearing it.

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