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Hp Pavilion x360 Convertible
Microsoft Windows 8.1 (64-bit)

How to get rid of SMART Hard Disk Error and how to format my Pc without losing my files 

1 REPLY 1
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@Paulfelix01018 

As to the first, you can't -- as that indicates a failing drive.  You would have to replace the drive to get rid of those errors.

 

As to the second -- again, you can't. You don't format a "PC": instead, you format a "drive".  When you do that, you erase all the files on that drive.  So, you can't do both -- format and retain files.  You would have to copy off the files you want to retain to USB stick -- and even then, you can only save data files, you can not save settings or applications.



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