Solved: Hp Probook 11 G2 Windows Activation - HP Support Community

King_Snake456 · ‎11-25-2018

I recently reinstalled windows 10 on this PC using the windows reset function and my thought was that it would automatically retrieve the product key using a code from the BIOS and over the internet (Similar to the HP Stream 14 I have). I am now getting a warning message telling me my version of windows is about to expire. There is no activation code on the PC or under the battery. When I look at how it is activated it says "Windows is activated using your orgnization's activation service" but when I try and put the default key in and select activate, it can't find the "orgnization server".

I have the product number and S#. Is there a problem with the HP windows network keying, or should I have a hard key somewhere?

I have already checked the BIOS and it has the default windows key for network activation.

Thank you,

King_Snake456

Lil_Boy_Blue · ‎12-03-2018

Hi

I will try to supplement the excellent answers provided by Erico....

WinKey + R type msinfo32

Line 9 is the SKU:

KeyFinderInstaller may help....
https://www.magicaljellybean.com/keyfinder/

Doing research, and none of the methods are mine, I have some, simple single lines of code that will list the same value for your Windows 10 Product Key… Two for Windows 10 ~~and one for Linux.~~

W10 Using cmd.exe as an Administrator (copy and paste accordingly).

wmic path softwarelicensingservice get OA3xOriginalProductKey >> c:\ProdKey.txt

Creates a text file called ProdKey.txt on your C:\ area.

Next is a PowerShell command, as Administrator...
(Get-WmiObject -query ‘select * from SoftwareLicensingService’).OA3xOriginalProductKey

but it will run within W10 using cmd.exe as an Administrator.
powershell (Get-WmiObject -query ‘select * from SoftwareLicensingService’).OA3xOriginalProductKey

~~Last, but not least....~~
~~Linux@Lubuntu:~$ sudo cat /sys/firmware/acpi/tables/MSDM | strings | tail -n 1~~

https://www.microsoft.com/en-us/software-download/windows10
~~https://www.microsoft.com/en-us/software-download/windows10ISO~~

If in doubt please ask.

View solution in original post

erico · ‎11-25-2018

Chromebooks do not have Windows installed.

They have a version of Chrome OS which makes them browsing devices with a Google chrome browser interface.

The following link describes the specifications of a HP Chromebook G2 as published by HP

https://support.hp.com/gb-en/document/c04316990

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King_Snake456 · ‎11-25-2018

*Facepalm* My bad, the title should be Probook not Chromebook.

****Edit, Corrected title

erico · ‎11-26-2018

Did you purchase the notebook with Windows 10 Operating system installed or was yours a FreeDos version?

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King_Snake456 · ‎11-26-2018

Pretty sure it had windows installed but I can't be sure. I picked it up second hand. Is there some way to look this up?

erico · ‎11-27-2018

OK.

That is helpful information.

If you install the OS and it activates, it probably was delivered with a licensed OS, unless the owner cleared the HP factory keys from the BIOS.

You can check to see in the BIOS if you can load the default factory keys.

You will also see if an OS was installed at the factory. That is how you can look it up on your own.

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King_Snake456 · ‎11-29-2018

I checked the bios using a tool and the key appears to be the same as the network activation windows key. Should I look somewhere else?

erico · ‎11-29-2018

You say it is a Probook 11 G2? Should that be Probook 11 EE G2 instead, by chance?

Start the notebook and tap the F10 key.

You may be able to use the SKU to see if it was delivered with an OS.

The simplest method may be to install Windows 10 and see if it activates. Unfortunately, there is no free lunch, or OS, in this case. It either was delivered with one or not. I suggest trying the install to find out.

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King_Snake456 · ‎12-02-2018

How do I check the Bios to see if it was delivered with windows? Also, please read the first post I re-set windows and that is when the issue has popped up. I would love to do a SKU lookup but I need to know where to do that.

Thank you,

Nathan

King_Snake456 · ‎12-02-2018

I have contacted Microsoft and they confirmed it is a volume licensing key and I need to deal with HP. I also confirmed the name in the Bios for the system is HP ProBook 11 G2. There is no mention of EE edition. I am very confused why this will not activate. When I reset windows I selected the key would be provided through the network as opposed to hard coding a key in. Should I use a different method to install windows so that it speaks to the HP server?

Hp Probook 11 G2 Windows Activation

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