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HP Recommended
HP Spectre x360 - 15-df0033dx
Microsoft Windows 11

I recently had to replace the motherboard and battery on my Hp spectre x360 convertible 15 df0033dx. Now, upon plugging it in, the charging light come on indicating the battery is fully charged, however it will not turn on or show any light on the power button even. I also tried booting it with the battery removed connected to the charger, this causes the power button to blink twice then the charging light to come on, but it still won’t turn on. I’ve tried a hard reset, I’ve checked all the connection, what am I missing?

1 REPLY 1
HP Recommended

Hi, @Slaptruck1 I am sorry to hear about what happened to your system. Most times we just want to avoid these issues so we can just enjoy our laptop.

 

This may most likely be a hardware issue and you can reach out to HP Support or go to a local computer repair shop for them to look into the issue.

 

Also, if your warranty is still valid, you can reach out to HP Support as well.

 

https://www.hp.com/us-en/contact-hp/contact.html

 

https://support.hp.com/us-en/contact

 

https://www.hp.com/us-en/contact-hp/ww-phone-assist.html

 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.