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Locked

‎09-18-2022 09:47 AM

HP Recommended
Product: HP ProBook 4730s Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

The Hp Support assistant crashes with a JavaScript exception error and application window is closed immediately after application start.

Only Win 10 x64 Insider Preview version affected.

In Win 10 x64 non preview version window does not close immediately.  

Eventlog entry information is as follows:

App details:

display name: ,

app user model ID:,

package identity: ,

PID: <1692>.

JavaScript exception details:

exception name: ,

description: >, HTML document path: , source filename: ,

source line number: <251>,

source column number: <9>,

stack monitoring:

ms-appx-web://ad2f1837.hpsupportassistant/www/js/minified/hpsaSources.min.js?1 :251:9 setPerferedLaunchViewSize(object)
ms-appx-web://ad2f1837.hpsupportassistant/www/js/minified/hpsaSources.min.js?1:244:18 Anonymous function()
ms-appx-web://ad2f1837.hpsupportassistant/www/js/minified/hpsaSources.min.js?1:1:2 Global code

 

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