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‎05-29-2019 06:21 PM

HP Recommended
Product: Beats special edition n8w02UA# ABA
Operating System: Microsoft Windows 10 (64-bit)

My beats special edition is overheating and shutting off 2 mins-5mins of turning it on. Im pretty sure its the heatsink and or the fan, im having a hard time finding the part, help

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-30-2019 01:47 AM

HP Recommended

Normally with a failing fan you will get a warning message at startup. Have you used compressed air to blow out all of the vents, ports and other openings in the case to ensure good ariflow? It may need cleaning and new thermal compound applied to heatsink. Just a thought. Maintenance and Service Guide is here if needed:

https://support.hp.com/us-en/product/hp-beats-special-edition-15-p300-notebook-pc/8499310/model/8888...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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1 REPLY 1

‎05-30-2019 01:47 AM

HP Recommended

Normally with a failing fan you will get a warning message at startup. Have you used compressed air to blow out all of the vents, ports and other openings in the case to ensure good ariflow? It may need cleaning and new thermal compound applied to heatsink. Just a thought. Maintenance and Service Guide is here if needed:

https://support.hp.com/us-en/product/hp-beats-special-edition-15-p300-notebook-pc/8499310/model/8888...

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No
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