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Hello, I had a bios update then stuck in a boot loop. Is it okay to turn off computer?

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1 REPLY 1
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This is not good and yes, needs to be turned off.  If it does not start back up there is a chance the bios can be restored.

 

check warranty  https://support.hp.com/us-en/checkwarranty

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol.

 

 

 

 


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