Hp chromebook not turning on:

[Sophiewophie]

Charger light is white so it’s charging. Went to kitchen to fix dinner came back and thought the thing had just timed out. Wouldn’t turn back on so plugged it in. Now charger light is white like I said but no sound or it starting up and screen is just black. Have already tried the hard reset. Baffled and have essays due. 

[praveenbv]

Hi@Sophiewophie, Welcome to the HP Support Community!

Request you to follow the below troubleshooting steps from the document:-

Chromebook Is Not Charging or Does Not Turn On

Keep me posted. Happy to help!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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Have a great day! 

[praveenbv]

Greetings! 

  

This message is from the HP Support team, 

  

Just needed to know if all your queries were resolved? 

  

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