Hp envy x360 stuck on logo screen when booting up

[Dondabomb]

First of all, couple days ago I noticed that my touchscreen wouldn’t work anymore as it said hp pen is not compatible with the device out of nowhere when it had work for the last year. Then I just did what I generally knew about this and tried to update the driver in device manager but couldn’t find anything related to touchscreen. So I tried to restart and ever since then it is stuck on the logo screen with the wheel of death annoying the hell out of me as it booted up. I tried to turn it off again manually by holding the power button then turning it back on but it is still stuck there. Please help me quickly i need it for my studies 

[Nal_NR]

Hi @Dondabomb,

Welcome to the HP Support Community. 

I'd like to help!

First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat

AND/OR - Power on your PC, press Esc (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

AND/OR - Windows Logo key + Ctrl + Shift + B
(This key sequence actually restarts you graphics drive(W10 only).)

AND/OR - If you’re using multiple displays, try projecting video to a different monitor.
Press the Windows Logo key + P, select a display, and then press Enter.

Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress

If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.

You may refer to this document for further assistance. 

Hope this helps! Keep me posted for further assistance.
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