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‎05-14-2025 02:51 PM - last edited on ‎05-16-2025 02:15 AM by Moderator

HP Recommended

Hp laptop 11th Generation 

model 15-dy2073dx

s/n [EDITED]

Category:
1 REPLY 1

‎05-16-2025 07:16 AM

HP Recommended

Hi @Ganja88,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

Sorry to hear that you have trouble using the PC, getting an Automatic repair error. To get the issue resolved, request you to please run the hardware test on the PC first and let us know the result so we can help you better.

Extensive Test -
1. Hold the power button for at least five seconds to turn off the computer. 
2. Turn on the computer and immediately press Esc repeatedly, about once every second. When the menu appears, press the F2 key. 
3. On the HP PC Hardware Diagnostics (UEFI) main menu, click System Tests. 
4. Click Extensive Test.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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