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‎02-02-2024 02:35 PM

HP Recommended

HELLO I BUY A HP LAPTOP ELITEBOOK FROM A FRIEND AND WHEN I TURN IT ON IT GIVE ME EXECUTION STATUE: NO RECOVERY SOUCE WAS FOUND. CAN ANYONE FIND ME FIX THIS PROBLEM.

Category:
3 REPLIES 3

‎02-02-2024 02:40 PM

HP Recommended

Please provide the Product ID or Model name for better assistance. Preferably the full product ID including the characters after the # symbol.

 

Cannot do a recovery  with just the "elitebook"

Which one of the 145 models do you have CrazyJoo?

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
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‎02-02-2024 02:46 PM

HP Recommended

Its a hp elitebook 840 G8

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‎02-03-2024 03:42 AM - edited ‎02-03-2024 04:07 AM

HP Recommended

Please go to the below site and enter your product ID including the 3 letters after the # character.  There is no way to get that information from the spec for your 840 G8 system. and I do not want to guess at it.

 

https://d34z73bbtpzgej.cloudfront.net/

 

Is cloud recovery available?  lemme know.

 

If not you can install 10 or 11 and get drivers from  here.

What do you mean by "EXECUTION STATUE: NO RECOVERY SOUCE"

 

You have a business type laptop and there is a different cloud recovery

download this software and create the 32gb flash drive

https://ftp.hp.com/pub/softpaq/sp150501-151000/sp150676.exe

instructions here

https://support.hp.com/us-en/document/ish_4374279-4216685-16

 

Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
Was this reply helpful? Yes No
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