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- Hp laptop battery not charging after 90%

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06-29-2020 02:24 AM
My hp pavilion laptop which is 19-20 months old is not charging after 90%. Sometimes it stops at 87%, 88% or 90%. The orange indicator light also turns white indicating the battery has a full charge. Can you please suggest a fix for this?
07-02-2020 09:40 AM
I reviewed your post and I understand that you are facing issues with the battery on your computer.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you update the BIOS from the below link and check whether the issue is resolved.
https://support.hp.com/in-en/drivers
If you continue facing the issue, then reinstalled Microsoft ACPI-Compliant Control Method Battery under device manager.
Here is how you do it.
Step 1: Click the Windows “Start” button and right-click “Computer.”
Step 2: Click “Manage,” then “Device Manager.”
Step 3: Click the “Batteries” section. A list of devices will appear.
Step 4: Right-click the “Microsoft ACPI-Compliant Control Method Battery” device and click “Uninstall.”
Step 5: Click the “Action” menu item and “Scan for Hardware Changes” to reinstall the driver.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee