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‎06-11-2025 12:58 AM

HP Recommended
  • Hi, my Hp laptop went on Bitlock when I switched it on and asking for BITLOCK KEY, it's also going on blue screen and kepp restarting, can I somehow erase it or wipe my laptop without taking password out..... Please assist with details how to go about solving this issue with resetting, making changes, etc to start my laptop again.

Thank you 

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1 REPLY 1

‎06-12-2025 07:24 AM

HP Recommended

@Dhoeey, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

We understand that your laptop is stuck on Bitlocker screen, please check this document and follow the suggested steps - HP PCs - Using BitLocker and finding the recovery key (Windows 11, 10) | HP® Support

 

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Select "Yes" on the bottom left to say “Thanks” for helping! 

 

Max3Aj

HP Support 

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