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Microsoft Windows 10 (32-bit)

My laptop was working fine the other day and yesterday, until it went black. So I turned it on the screen nearly loaded into windows and turned off so here's what I done 

 

When it turned off I took battery out 

Held power button for 15-30 seconds

Battery back in, charging port flashed orange 

 

So I undone the hood blew everything put it all back together pressed power button not turning on 

Could anyone help

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