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HP Recommended
Pavilion 15 eh0255sa
Microsoft Windows 11

Whenever I turn my laptop on even when fully charged I get a white blinking light on the power button and the screen doesn't come on so I have to force restart it and it loads on fine, today the light is just blinking and has been for hours and will neither turn on or turn off the laptop 

1 REPLY 1
HP Recommended

Hi @Mendacious23,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I recommend you follow the below steps and check if it helps

 

 Do you see a light at the place where the charger connects to the laptop? If yes then it indicates that the charger is all fine.

 

I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

  • Remove the battery out. If the battery is integrated and does not have a latch to release it then leave the battery inside the laptop.
  • Disconnected AC adapter from the laptop.
  • Press and hold the power button for 15 seconds.
  • Reconnect the battery and plug the AC adapter.

F6 + Power Button

  • CMOS Rest ( combination of windows button and letter 'V' then push the power button ones and release the windows and letter 'V' after 5sec

  

If the laptop does not power on then please continue with the below steps:

 

 

  • Disconnect the charger and remove the battery out.
  • Connect only the battery and check if the laptop powers on.
  • Likewise, remove the battery out (if removal battery ) and connect only the charger and check if that helps.

Keep me posted. Happy to help!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Nal_NR-Moderator
I am an HP Employee

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