Hp laptop windows 10 show error message your pc run into a problem

[Joy_Ahmed]

Hi,

I have face some problem on my hp laptop. My hp laptop model is hp pavilion cc053tx and the os installed is windows 10. Now the problem is suddenly my pc freeze when I am working and then it shows a error message "your pc ran ino a problem needs to restart"

 

and restart and then it didn’t boot my windows 10 and say "no bootable device"

 

or some time it say "the selected boot device failed"

 After tap the shut down Button  and some restart then again windows boot and again later show the same things. So what is the problem here I didn’t understand what happening with me..and my windows installed on my samsung m.2 ssd and the ssd is installed over 7-8 month ago..just few days ago this problem is start with me..so how can get rid out of it..any suggestion will greatly appreciated.

[ub6424]

Hello @Joy_Ahmed 

Please check your notebook for hardware errors:

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

best regards

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[Joy_Ahmed]

Hi @Ub6424

I run the pc hardware diagnostic mode and test my hard drive in which my windows 10 is installed and this is is show "Long DST : warning" message

 

 

[ub6424]

Hello @Joy_Ahmed 

This is not good, you drive will soon fail completely !

Solution In short words:

I would replace the harddisk and install a fresh windows operating system. The current harddisc should be cloned to save your data, if it is possible.

See detailed help here:

https://h30434.www3.hp.com/t5/Desktops-Archive-Read-Only/Hard-Drive-Short-DST-Check-and-Long-DST-Che...

best regards

---

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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️

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Thank you very much

             ⌨️