Hp laptop

[Ana2621]

What is recovery key

[Hawks_Eye]

Hi @Ana2621 

Welcome to the HP Support Community!

Thanks for posting your query! We're here to help you get back up and running.

A recovery key is a security feature often used to protect sensitive data on devices, including HP laptops. 

In the context of laptops, it might refer to the BitLocker Recovery Key, which is a 48-digit number that helps unlock a drive encrypted with Microsoft's BitLocker feature in case something goes wrong—like forgetting your password or if the system changes significantly.

If you're looking for this key for your HP laptop, it would typically be:

• Saved in your Microsoft account (if you linked it during setup).
• Stored on a USB drive or printed out (if you opted for these methods when setting up BitLocker).

To recover your BitLocker Recovery Key, here’s what you can do:

Check Your Microsoft Account:

• If you linked your laptop to your Microsoft account during setup, you can access the recovery key by visiting the Microsoft Recovery Key page. Log in with your Microsoft account credentials, and you should see the key associated with your device.

Look for a Backup:

• Search for a printed copy or a USB drive if you saved the key this way during setup. People often store such backups in safe places like drawers, safes, or documents folders.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye