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‎10-14-2025 11:12 PM

HP Recommended
  •  I have hp laptop 15 version 8.7.1.0. I haven’t used it in a few months. I turned it on today and it is in a loop. No matter what I do I can’t get it to boot. I have tried powering it on and off, that gives me the hp logo screen. I have tried F8, that give me the hp logo screen and says please wait. I tried F11 and that gives me the hp logo screen and says preparing automatic repair. I cannot get into safe mode. 
    I have tried hp pc hardware diagnostics UEFI and everything passed. 
    Is there anything other way to get into safe mode so I can maybe go back to a safe recovery date? 
    I'm not sure if this is happening because of windows 10. I know back in June or July I had the blue screen of death but was  able to recover from that. 

Any help is truly appreciated. 

1 REPLY 1

‎10-15-2025 03:08 AM

HP Recommended

Force restart three times to trigger automatic repair, then select Advanced options > Troubleshoot > Advanced options > Startup Settings > Enable Safe Mode.

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