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- Hp notebook 15 pc system recovery f11 isn't working

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02-06-2022 03:10 AM
I use hp notebook 15 pc.
I had to factory reset it since it was hella slow.
After that it keep on restarting and all I could see is "press esc to start up menu"....
After pressing esc for several times some options popped up and I chose f11 system recovery but f11 system recovery isn't working for me.....
And I don't even know where to find firmware settings to deal with them as some blog at Google said!!
I'm desperate for help
Plzzzzzzzzz
02-07-2022 02:23 PM
I can certainly understand the desire to do factory resets -- given the prevalent view that such an action, though extreme, will fix a variety of mysterious problems and return a troublesome PC to working condition.
Problem is -- that very often is NOT the case and if there is any hardware issue at all, which is nearly always the cause with a SLOW PC (which is why most folks do the factory resets), you end up trashing your PC and rendering it useless. So, you trade a SLOW PC for a non-working PC. Not a good trade -- and certainly not what you intended.
In addition, if you start the reset and it does not complete but hangs or crashes before done, that is almost certainly an indication of a failing drive.
So let's check for the drive failing, if your PC is new enough to support UEFI, you can use these steps to test the drive: http://support.hp.com/us-en/document/c00439024
If not, you have to follow these steps:
1) Press Esc key repeatedly, several times a second, while rebooting the laptop. Do NOT hold the key down, just press it over and over.
2) Eventually, you will see an HP Startup Menu
3) press the Function key for testing the hard drive (usually F2) and let it run.
If the test will not run or if it fails, that indicates that your drive has failed and would need to be replaced.
I am a volunteer and I do not work for, nor represent, HP