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Microsoft Windows 10 (64-bit)

Recently my notebook hp af008ax faced boot loop . Stuck at preparing automatic repair screen. So I tried to clean install windows 10 with bootable usb ,on first try I did install the OS successfully . Right after updating the drivers notebook restarted automatically and since it stuck with hp logo . Tried with bootable usb again but It keeps restarting after hp logo.  Since then tried every steps found on internet it can't past the hp logo . Occasional bsod errors like 0xc000012a and unexpected kernel mode trap. Some times there's green letter like running beside hp logo. I have attached the image kindly check for the issue. 

Screenshot_20200630-000725567.jpg

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@Venkatesh-a8r5

Thank you for posting on the HP Support Community.

 

I appreciate your efforts to try and resolve the issue. I would suggest performing system factory reset once again will put the computer back to the original factory settings in this way all corrupted and outdated software will be removed. 

 

While doing the recovery there is an option to backup your personal files. If you have not previously done one now is a good time. 


Restoring Files that were Backed Up Using HP Recovery Manager (Windows )You can also contact HP support for assistance. They can remotely access your system to help alleviate difficulties: www.hp.com/contacthp/

 

The HP Cloud Recovery Tool allows you to download recovery software to a USB drive. You can use the downloaded recovery image file in order to install the Windows operating system. 

Hope this helps! Keep me posted for further assistance.
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