Hp omen command centre

[markustribo]

Hello, i installed Omen command HP centre so i noticed upon installing omen command centre from Microsoft store, folder named system.sav which contain platformdatastorejson file created on my C disk, do i need that and how to delete it? And why that folder and file is part of omen command centre? I tried deleting but upon restarting the folder recreates...
Thanks in advance

[Kumar0307]

@markustribo, Welcome to the HP Support Community!

I believe the folder you are referring to is 'platform datastore json' file. This is related to the OS files. Deleting this file could create conflicts. You can just let it be. It will not harm the computer or its performance. This folder is not related to Omen command center. 

Hope this helps! Keep me posted. 

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[markustribo]

.@Kumar0307 Hello thanks for ur answer, just to make it clear, i didnt have that folder and file till the moment i installed omen command centre, it was created at exactly same time when command centre were installed on my laptop. That folder is 1 kbyte. I also read on forums that system.sav is related to the HP laptops or HP applications..

So why then that folder created on its own if u say its not related with omen command centre?

And what for is programdatastore'jasonfile used for? And why would it make conflicts if deleted?

Thanks again in advance 

[Kumar0307]

@markustribo

I think this issue needs some additional technical assistance that can be better provided through one-on-one interaction or a remote session with our HP Support team.

Please reach out to the HP Technical Support team in your region for further assistance. 

Keep me posted for any other assistance.