Hp pavilion 14-dvl won't turn on, new battery installed

[Lynn20221]

Hp pavilion does not turn on , new battery installed 

[Raj2111]

Hi @Lynn20221 

Welcome to the HP support community.
 

Try these steps

Here are some ways to recover the BIOS on an HP laptop: 

Use a key press combination 

Turn off the computer and connect the AC adapter 

Press and hold Windows + b 

Simultaneously press the power button 

After 2–3 seconds, continue to press and hold Windows + b but release the power button 

If your HP Pavilion 14-dvl won’t turn on even after installing a new battery, here are some troubleshooting steps to try:

1. Perform a Hard Reset

1. Power Off: Ensure the laptop is completely off.
2. Disconnect Power: Unplug the charger.
3. Remove the Battery: If it's removable, take out the new battery.
4. Drain Residual Power: Press and hold the power button for about 15-20 seconds.
5. Reconnect Power: Reinstall the battery and plug in the charger, then try to power on the laptop.

2. Check Charger and Power Connection

• Ensure the charger is working correctly. If possible, test it with another compatible HP laptop.
• Look for any damage to the charging cable or port.

3. Inspect the Power Button

• Make sure the power button isn't stuck or damaged. Sometimes, debris can get lodged around it.

4. Try Booting Without the Battery

1. Remove the Battery: With the laptop unplugged, remove the battery.
2. Plug in the Charger: Connect the charger and try to power on the laptop without the battery.

5. Connect to an External Display

• If you suspect the laptop may be turning on but not displaying, connect it to an external monitor or TV to see if it displays anything.

6. Check for Indicator Lights

• Look for any LED indicators when pressing the power button. If there are no lights at all, it may indicate a power issue.

7. Remove External Devices

• Disconnect all external devices (USB drives, external monitors, etc.) and try to power on the laptop again.

I hope this helps! Keep me posted.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.
 

-Regards
Raj-HP Support