-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Hp pavilion g62 won’t turn on

Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
07-07-2019 10:28 PM
Product: Pavilion g62
Operating System: Microsoft Windows 10 (32-bit)
Hello everyone,My lap top stopped working after 3 years of using it ...It won’t turn on even with battery or without it.The light where the charger goes it stays on but still doesn’t work.tried the 20 sec to discharge the power without battery and plug still won’t turn on...Any suggestions? If I replace the motherboard it might work?
1 REPLY 1
07-08-2019 11:29 AM
It MIGHT -- but that is likely to cost as much as replacing the laptop, and since the Windows license is locked to the specific motherboard, you would also have to BUY a new Windows license for the second motherboard.
I am a volunteer and I do not work for, nor represent, HP
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for?
Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.