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‎11-30-2019 02:51 AM

HP Recommended
Product: Hp Zbook i7 G2
Operating System: Microsoft Windows 10 (64-bit)

Hillo Hp team, I have hp zbook i7 g2 laptop. The laptop runing normal but show the bios update version. Current Bios version is 01.24.0. When i update the bios version 01.25.0 the laptop were Restart and show the black screen while fan is still runing. So i turn off the laptop and again turn on now it show me bios recovery error and Auto restartng while not turning on. Still show me bios recoveey update via local media error.

IMG20191129173702.jpg

 

2 REPLIES 2

‎11-30-2019 02:49 AM

HP Recommended
Hillo Hp team, I have hp zbook i7 g2 laptop. The laptop runing normal but show the bios update version. Current Bios version is 01.24.0. When i update the bios version 01.25.0 the laptop were Restart and show the black screen while fan is still runing. So i turn off the laptop and again turn on now it show me bios recovery error and Auto restartng while not turning on. Still show me bios recoveey update via local media error.
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‎11-30-2019 04:18 AM - edited ‎11-30-2019 04:19 AM

HP Recommended

Hello,

 

Please, note that I merged your latest 2 posts into one single thread since they are identical.

 

Earlier today - about an hour before you posted this, I advised you against updating your BIOS -> here is the post -> https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/Hp-zbook-i7-g2-Bios-Update-Erro...

 

 

  • What you see (or show) in the photo is just a normal picture of a failed BIOS/UEFI update.
  • Did you leave it to complete ? Are you able to eventually load to Windows desktop ? 
    IF you are unable to restore BIOS this way and to load to Desktop, please read this HP article and follow the steps for BIOS recovery - I hope you manage to revert back to old BIOS >> https://support.hp.com/us-en/document/c02693833
  • Let me know how it goes
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*** HP employee *** I express personal opinion only *** Joined the Community in 2013
1 person found this reply helpful
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