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HpHwDiag.exe issue. after driver download

HP Recommended
HP Pavilion Gaming 15-dk0000
Microsoft Windows 10 (64-bit)

Hi,  

I have a boxed popup message that's appeared recently alerting a rogue driver update - either not designed for Windows or containing an error - it takes 4 or 5 hits on OK to clear from the display and may not appear on the next start ups....until, there it is again.

 

No change in the functions of the pc that I can tell, all is good.

 

It reads:  

HpHwDiag.exe - Bad Image

 

C:\Windows\System32\DriverStore\FileRepository\39_hp_coffeelake_hws_iigd_dch.inf_amd64_59d50b500082cbc0a_igd9dxva64.dll is either not designed to run on Windows or contains an error. Error status 0xc000007

 

The \File Repository\ is full of AMD-64 files that run the pc so I don't want to remove anything unless advised to do so.

Any ideas please?

 

Regards

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HP Recommended

@Melbro2 

That's a really confusing message -- because if your model uses an AMD chip, it should not be seeing error messages about Intel chip driver issues.

 

My approach would be to go into that folder and remove that driver  -- but you might have to be in Safe mode to do that:  Safe Mode - Start Windows 10 in - Windows 10 Forums 

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***Please mark Accept As Solution if my post solved your problem***

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