HpP Laptop issues

[Misspresley56]

I am having issues with my computer.  It automatically deleted all my files and would not let me click anything.  It said it rebooted but I still can't open any windows. I am not even able to connect to my wifi. 

[Nal_NR]

Hi @Misspresley56,

Welcome to the HP Support Community. 

I'd like to help!

To be able to answer you effectively, we need some information.

Have you made any changes to the hardware or OS?

Have you tried to reset your pc?

Meanwhile, try the following

POWER DRAIN:

Please disconnect all the devices and cables connected to your computer including the power cable and then press and hold the power button for about 20 seconds and connect the power cable back again and try to power on the computer.

CBR:

Press windows key and then followed by the key "B" this time and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+B for 3-4 seconds more.

CMOS RESET:

Press windows key and then followed by the key "V" and then the power button for around 3-4 seconds, then release the power button and continue to hold windows+V for 3-4 seconds, you may not receive a response from the computer, Please let me know what happens.

Hope this helps! Keep me posted for further assistance.
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