• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Pavilion N209TX
Microsoft Windows 8.1 (64-bit)

Hello HP, 

                      I got issue within my  laptop that their is an empty folder from windows.old which i moved on desktop and now i can't  delete it even when it is empty, requires addisional permissions. 

  This folder was one of many multiple folders left in windows.old, i deleted all but this one remains.

 It is  

" jklfds > windows.old > users > compaq > Appdata > Roaming >  AVAST Software  > Avast > Cache folder and  log folder ?????

 

Please help this is annoying me as i'm the one with administrator  then what else it needs to delete ???

 

:indifferent:

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Never mind,deleting in safe mode worked!! :OpenSmile:

View solution in original post

4 REPLIES 4
HP Recommended

Hi:

 

Is there a reason you want to keep the windows.old folder?

 

You can easily delete the entire windows.old folder by running the disk cleanup utility.

 

When the utility gets to the window, click on the cleanup system files button on the lower left side of the window.

 

The utility will run again and when it gets to the window, check all of the boxes.

 

One of them will be the windows.old folder and everything will be deleted.

 

If you want to keep the windows.old folder use a 3rd party file unlocking program.

 

I use this one do delete stubborn files that won't delete.

 

http://www.majorgeeks.com/files/details/unlocker.html

HP Recommended

About Disk Cleanup utility, it did job earlier when i removed all remanants of windows.old throught it, But my issue is that i can not  "DELETE EMPTY FOLDERS" . And that unlocker wasn't able to do anything as it showed same issue that " OBJECT CAN NOT BE DELETED" . :indifferent:

 

 When i saw that empty folder in windows.old , i tried to delete it but it refused , then i moved it in another new folder created on desktop, and again it refused to do so. Please help!!!

HP Recommended

If that unlocker program can't delete the file, then I have no other ideas for you to try.

 

I have gotten that message from the unlocker program that the file can't be deleted until I restart the PC.

 

But I have never restarted the PC and have the file not be gone.

HP Recommended

Never mind,deleting in safe mode worked!! :OpenSmile:

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.