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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I CAN'T CREATE A NEW FOLDER
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06-04-2019 08:12 AM
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06-06-2019 11:17 AM
Let's try these steps
- Open Windows Defender Security Center
- Click Virus & threat protection
- Click Virus & threat protection settings
- Scroll down to Controlled folder access
- Toggle it off
Next, in Windows Defender Security Center
- Open App & browser control
- Set 'Check apps & files' to off
If the issue persists run the SFC Scan
System File Checker is a utility in Windows 10 that checks for problems with files on your computer
- Make sure you've installed the latest updates for Windows 10, and then restart your machine.
- In the search box on the taskbar, type Command Prompt, and right-click or press and hold Command Prompt (Desktop app) from the list of results. Select Run as administrator, and then select Yes.
- Type DISM.exe /Online /Cleanup-image /Restorehealth (note the space before each "/"), and then press Enter. (Note: This step may take a few minutes to start and up to 30 minutes to complete.)
- After you see a message that says "The operation completed successfully," type sfc /scannow (note the space between "sfc" and "/") and press Enter.
- After you see a message that says, "Verification 100% complete," type exit.
Link: https://support.microsoft.com/en-in/help/4026529/windows-10-using-system-file-checker
Let me know how it goes 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee