I Can't install Windows 10

[492014]

Hi,, if I need to Setup Windows 10 in my laptop, in the step of the Partition, I can't see the Partition.

Can you Send me the steps to Install Windows? 

Best Regards 

[Paul_Tikkanen · Accepted solution]

Hi:

See if this works...

Since your notebook has an Intel 11th gen core processor you have to do an extra step to install W10.

See the info at the link below.

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

The link they direct you to the HP support site doesn't work.

Here is the link to the driver you need...

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

18.0.1.1138

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

When I ran through the steps, I don't get an Extract to option when I right click on the file.

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

The 2nd file at the top of the page is for 64 bit.

7-Zip (7-zip.org)

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.

If the above driver still doesn't allow Windows to see the drive, see if this version of the IRST storage driver works that I have zipped up and attached below.

This has no F6 folder.

The drivers are visible after you unzip the file and open the folder.

[492014]

Thank you for your interest, I will try.

Also,, i need driver for the same laptop 15-DW3009nia

Model RTL8821CE

Important one :

* AUDIO DRIVER. 

* VIDEO DRIVER. 

BEST REGARDS 

[Paul_Tikkanen]

You're very welcome.

Here is the driver page for your notebook...

HP Laptop PC 15-dw3000 Software and Driver Downloads | HP® Customer Support

You would use the latest Tiger Lake Audio driver...

6.0.9000.1 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111674.exe

You would use the latest Nvidia graphics driver on fhe support page...

27.21.14.5241 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111668.exe

This is the latest driver for the Realtek 8821CE wifi adapter.  It is newer than what is on the support page...

2024.0.10.221

https://ftp.hp.com/pub/softpaq/sp112501-113000/sp112619.exe

[492014]

Thanks Alot,,

I try to Install the sound driver, but coming massage box have a cractor (this software not working on this OS)

the problem is STIL, (No Audio device install)

I try more TIMES by another drivers also you can see th (x) in the Audio logo on the task bar. 

BEST REGARDS

[Paul_Tikkanen]

You're very welcome.

Regarding the sound, the only suggestion I can offer is if you see any audio devices needing drivers, click on the device, click on the driver tab.  Click on Update Driver.

Select the Browse my computer for drivers option and browse to the driver folder that was created when you ran the audio driver I posted.

That folder should be located in C:\SWSetup\sp111674.

Make sure the Include subfolders box is checked and see if the driver installs that way.

If there is a Realtek audio device under the sound, video and game controllers device manager category, you can try manually installing the driver from there as well.

[492014]

Thanks for Help,, I resolve the problem.

BEST REGARDS,,, 

[Paul_Tikkanen]

You're very welcome.