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HP Recommended
15DA1030TU
Microsoft Windows 10 (64-bit)

I WANT TO REPLACE MY PRODUCT AS SOON AS POSSIBLE AS I;M UNABLE TO CONCENTRATE ON MY STUDIES FROM PAST 1 WEEK COZ OF THE BLUE SCREEN ERROR. AND AFTER THIS THE PENDRIVES OF MY COURSE ALREADY INSTALLED GETS WASTED AS I WAS ASKED TO RESET IT PLEASE LOOK INTO THE MATTER SERIOUSLY AS I'M SUFFERING FROM THIS MY EXAMS ARE ON THE HEAD.

1 REPLY 1
HP Recommended

@HIMANISHARMA07 

 

Our Community forum is not authorized to offer refunds, replacement, or warranty repair on any purchased product.

 

Please contact HP Technical Support > Open a case > explain the issue with "blue screen", and ask for help.

 

HP Technical Support - HP Contact Information

 

Reminders

  • Use the serial number of the device to submit the case (do not post that information on the Community).

 

  • Chat is not available in every region. In those areas where Chat is an option, Chat service hours are likely restricted.  In the event that Chat is not available in your region:  Call the number provided in the HP directory, else submit your case online (to receive phone contact information)

 

  • HP will advise you there is a fee for phone support and / or other services when your computer / device is no longer under warranty.  This is normal business practice.

 

  • HP may tell you that certain services are not covered under warranty.  This is normal business practice.  Standard Warranty typically covers specific hardware issues as explained in the Warranty contract. Care Pack coverage and warranties differ by package.

 

  • If the HP Contact (phone) number is not immediately provided:  Contact information is displayed on your screen after you submit your case online.  

 

  • HP websites are the only ones allowed to use the HP copyright circle/logo.  Look for the copyright on any website claiming to be HP. If in doubt, scroll to the bottom of the Website to find HP copyright logo.

 

  

“Everywhere” Contact Information - HP Technical Support

 

HP World-Wide Support

 Select your region and follow the prompts

 

Option:  Contact HP Technical Support - Regions

 

USA / Canada

Submit information / case online: Contact HP Support – Assistance Portal

  1. Sign in or continue as a guest

 

UK

  1. For faster support, submit information / case online HP Customer Support UK
  2. Contact Phone: Contact HP UK – Phone Assist

 

Option - HP Support is on Facebook!

HP on Facebook

 

From HP:  HP Fraud Alert: Protect Yourself from Scams, Report Suspicious Calls

 

+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

 

Still need help?  Want more information?  Search for solutions...

Reference and Resources – Places to find (more) help and learn about your Device

Device Homepage

NOTE:  Content depends on device type

Drivers / Software and BIOS, How-to Videos, Bulletins/Notices, How-to Documents, Troubleshooting, Manuals, Product Information, more

HP Notebook 15-da1030tu

 

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Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.