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‎10-29-2022 09:40 AM - last edited on ‎10-29-2022 01:10 PM by Retired

HP Recommended

I have a HP pavilion Prod.# H6U79AAR  and S?N [personal info removed],  bought in 2014. I had problem with connecting to internet so I decided to Reset the computer. I went through the process it was night time  so I let it do it thing. I the morning I went to see what happened. The screen was on shows the picture of sky.  I started to hit the key board to start the computer but no response as it dead. I have unplugged the computer waited and plugged it again. No response for m computer. I have no resource for the  the WIN 8 CD that's what it came with, and I did an update to WIN 10 that is what it has currently. I have no access to my RECOVERY file also since the computer will not start. Please help    Zarir

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