I WANT RECOVERY KIT FOR MY LAPTOP

[leo274]

i want to recover my laptop but i cant do it by using cloud recovery tool. On your website it shows that my laptop is supported but when i boot using pendrive a error promps that your device is not supported so i asked copilot what to do it suggest asking for a recovery kit for my laptop 

[Paul_Tikkanen]

This is a peer to peer forum.

We do not work for or represent HP.

In order for the cloud recovery tool or a recovery kit to work, your notebook must have come with Windows from HP and have an OEM product key in the BIOS.

The only suggestion I can offer would be to contact HP support starting at the link below and see if they have a recovery kit for your notebook.

support.hp.com/in-en

Unless there is a specific reason you want the original HP factory image, you can always clean install W11 by making a bootable USB installation flash drive with the Microsoft media creation tool from the link below.

Download Windows 11

If W11 can't find any drives during the installation process, try the Intel storage controller drivers that I zipped up and attached below.

Unzip and copy all of the files in the folder in the attachment to a USB flash drive.

Have the flash drive and your Windows installation media plugged into USB ports.

Boot from the Windows installation flash drive.

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

If you check the box, it will only include the compatible driver.

If Windows still can't find the drive, uncheck the box to include the compatible driver and try any of the ones listed.

After W11 has completed installing, you can install the drivers and available software from your notebook's support page.

HP 250RG9 i3-1315U 15 8GB/128 PC (A05F2AA) Software and Driver Downloads | HP® Support