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HP Chromebook x360 14a-ca0000 (567C9AV)
Chrome OS

I have a HP Chromebook and was downloading pictures.  I was low on space, so I deleted items and emptied the trash. Next thing I know, all my downloads were deleted in my folder and I can't find them.  Is there any way to retrieve my downloads

 

1 REPLY 1
HP Recommended

Hi @Shev5,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your downloads were deleted from your HP Chromebook x360 14a-ca0000, and the Trash has already been emptied. Unfortunately, Chrome OS does not have a built-in feature to recover permanently deleted files. Once files are removed from the "Trash" (or "Bin"), they are typically not recoverable unless:

  1. The files were backed up to Google Drive or another cloud storage service.
  2. You used an external storage device (like a USB drive or SD card) and the files were stored there.


Solution You Can Try:

  • Check Google Drive: Visit drive.google.com and look in the "Trash" there.
  • Check Google Photos: If your photos were synced, they might be in Google Photos.
  • Use a file recovery extension: While limited, some Chrome extensions claim to help with file recovery, but their effectiveness is not guaranteed.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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