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- I am facing issue my laptop is heating while i'm using and r...

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1 REPLY 1
04-10-2024 06:10 AM
Hello.
Please include your exact laptop model - HP 15s has had many, many different version. Something like HP 15S-fq1234xy or in similar format.
It is normal for laptop to heat up during use. If the laptop overheats it may slow down or turn off suddenly. Is this happening?
Take a look at a this HP instruction video about this subject. There may be several reasons for a heating laptop.
About the sound - can you describe it? Is all audio of poor quality or what? Does it go away when you are using wired headphones with the laptop? Need more information here.
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