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HP Recommended
HP Laptop PC 15-dw3000 (1A3Y5AV)
Microsoft Windows 10 (64-bit)

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1 REPLY 1
HP Recommended

Hi:

 

If your notebook came with Windows installed by HP, the only suggestion I can offer is this:

 

Install and run the free Showkey Plus app from the Microsoft Store.

 

ShowKeyPlus - Microsoft Store Apps

 

The app should show you an Installed product key and an OEM product key.

 

If the Installed key is different than the OEM key, change the installed key to the OEM key in the settings menu and see if you can activate Windows that way.

 

How to change the product key on Windows 10 | Windows Central

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