• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I am installing windows 11 fresh on HP 17 cn0023dx.The laptop can't find NVME when I try to install windows using a USB drive.I don't know whether it is due to Intel RST driver. Any help will be appreciated. 

 

1 REPLY 1
HP Recommended

@newfound,

 

Your model has an Intel Core 11th gen processor, and the Windows installer needs Intel RST drivers to detect the storage drive to install W11 on.

 

You can follow the steps below to install Intel RST storage drivers:

 

1. Use a Windows installation usb drive created with Microsoft Media Creation Tool (an ISO file-based installation usb drives may cause errors during the IRST driver installation).

 

2. Download Intel RST driver from the link below. Run it as administrator and follow the on-screen instructions to perform the driver extraction.

https://ftp.hp.com/pub/softpaq/sp146501-147000/sp146929.exe

 

3. Go to C:\SWSetup\sp146929. Double click the sp146929 folder and copy the F6 folder to the root directory of a Windows installation usb drive. The F6 folder contains IRST drivers which the installation setup needs to detect the storage drive.

 

4. Connect the usb drive to the notebook and boot the system from the usb drive. When asked where to install Windows, click on Load Driver -> Browse -> the usb drive in the window that opens -> the F6 folder -> OK.

 

5. Multiple .inf driver files may be displayed. Select one and click Next. If no driver files are displayed, uncheck the box on the bottom left corner of the screen to display drivers. Find and select an 'iaStorVD.inf ' file and click Next to load the driver.

 

6. The storage drive will be displayed with partitions if the drive has Windows installed previously. Delete each of all the partitions only to see "unallocated space" and click Next to proceed the installation.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.