I am not able to change uac control and when checking its not showing a yes option.

[ÍRØÑSÎDÉ]

I am not able to make any changes to uac prompt settings as i try to update windows or troubleshooting it asks me a admin password and username which there is no option to type it and there is no option for yes. When i check settings also am not able to move forward as this problem persists. I buy this laptop from a local store but not able to make any changes.

[Hawks_Eye]

Hi @ÍRØÑSÎDÉ 

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand how frustrating it must feel when you’re blocked by the User Account Control prompt and cannot move forward with updates or troubleshooting. Thank you for checking the settings already—that effort is appreciated. 

Let’s carefully go through the situation so you can regain control of your notebook.

 

Why You’re Seeing This

On your HP Pavilion notebook, Windows is asking for administrator approval. If the system was set up with a standard account only, you won’t see the “Yes” option because there is no administrator account linked to your profile. This is why you’re unable to change UAC settings or proceed with updates.

 

Step 1: Check Account Type

• Press Windows + I to open Settings.
• Go to Accounts > Your info.
• Look under your account name. If it says Standard user, you don’t have administrator rights.

 

Step 2: Sign In With Administrator Account

• Restart the notebook.
• On the login screen, check if another account is listed.
• If you see one, sign in with that account—it may have administrator rights.

 

Step 3: Create or Enable Administrator Account

If no administrator account is visible, you’ll need to enable one:

• Restart the notebook and press F11 to enter HP Recovery Environment.
• From there, choose Troubleshoot > Advanced options > Command Prompt.
• At the prompt, type:net user administrator /active:yes
• Restart the notebook. You should now see an Administrator account on the login screen. Sign in with it and set a password.

 

Step 4: Adjust UAC Settings

Once signed in as administrator:

• Open Control Panel > User Accounts > Change User Account Control settings.
• Move the slider to your preferred level.
• Click OK and restart the notebook.

 

Step 5: Confirm

• Try running Windows Update again.
• The UAC prompt should now display the Yes option.

By following these steps, you’ll be able to restore administrator access and adjust UAC settings so updates and troubleshooting can proceed smoothly.

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Take care, and have an amazing day!

Regards, 

Hawks_Eye