I am resetting my hp to default. It stopped at 65%

[Purps67]

Resetting hp HP 15-f009wm Notebook PC it stopped at 65%

[The_Fossette · Accepted solution]

Hi @Purps67

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand that the recovery is stuck at 65%.

I’d love to help!

I recommend you to hard shut down the computer and restart it and see if the recovery process resumes. If not, follow the steps in the below link to perform recovery.

http://hp.care/2c7wZSQ

Let me know how it goes and you have a good day ahead.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!