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‎09-29-2017 10:14 AM

HP Recommended
Product: HP-15qbu007tu

I have been trying to install windows 7 64 bit on this pc using a bootable USB but I am getting an error saying "CD/DVD driver is missing". Please tell me how to proceed.

1 ACCEPTED SOLUTION

Accepted Solutions

‎09-29-2017 10:27 AM

HP Recommended

Hi:

 

The easiest thing to do would be to install W7 via a DVD.

 

Otherwise you have to run this utility to put the required USB3 drivers into your W7 installation flash drive.

 

There is a readme link on the webpage for how to use the utility.

 

https://downloadcenter.intel.com/download/25476/NUCs-Windows-7-USB-3-0-Creator-Utility

 

Unfortunately many folks have issues tying to install W7 with a USB flash drive, so if that doesn't work, unfortunately I don't have any other suggestions for you to try.

 

But that is why you are getting that message.

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎09-29-2017 10:27 AM

HP Recommended

Hi:

 

The easiest thing to do would be to install W7 via a DVD.

 

Otherwise you have to run this utility to put the required USB3 drivers into your W7 installation flash drive.

 

There is a readme link on the webpage for how to use the utility.

 

https://downloadcenter.intel.com/download/25476/NUCs-Windows-7-USB-3-0-Creator-Utility

 

Unfortunately many folks have issues tying to install W7 with a USB flash drive, so if that doesn't work, unfortunately I don't have any other suggestions for you to try.

 

But that is why you are getting that message.

Was this reply helpful? Yes No

‎09-29-2017 08:49 PM

HP Recommended

Hi There,

 

Thanks a lot! The solution provided by you worked. I have been installing windows from a couple of years but I encountered this issue first time. 

 

Thanks again, you taught me something new.

Was this reply helpful? Yes No

‎09-29-2017 09:19 PM

HP Recommended

You're very welcome.

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