I am using hp15gdr laptop and I recently upgraded with SSD and 2days later my touchpad stoped workin

[Gowtham20]

Hey I am using hp 15 g dr 0006tx laptop and recently upgraded by installing SSD and along with windows 10 later NXT day it was upgraded to windows 11 and 2 days later suddenly my touchpad stopped working.itried to install new driver from hp support but they are not showing driver for windows 11 and only having windows 10.what should I do

[Max3Aj]

Hi @Gowtham20, Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 
Your touchpad issue is likely due to driver incompatibility after upgrading to Windows 11. HP Notebook - 15g-dr0006tx supports up to Windows 10. 

You can try the following solutions:

1️⃣ Check Windows Update for Drivers

• Go to Settings > Windows Update > Advanced Options > Optional Updates.
• If you see a touchpad-related driver, install it and restart your laptop.

2️⃣ Reinstall Touchpad Driver (Windows 10 Version)

Even though the HP website provides only a Windows 10 driver, you can still install it in compatibility mode:

1. Download the Windows 10 touchpad driver from HP’s support page.
2. Right-click on the downloaded file and select Properties.
3. Go to the Compatibility tab, check Run this program in compatibility mode for: and select Windows 10.
4. Click Apply and OK, then install the driver.

3️⃣ Enable Touchpad in BIOS

Sometimes, BIOS updates or changes might disable the touchpad:

1. Restart your laptop and press F10 to enter the BIOS.
2. Look for Advanced Settings > Internal Pointing Device.
3. Make sure it is Enabled, then save and exit.

4️⃣ Check Device Manager

1. Press Win + X > Select Device Manager.
2. Expand Human Interface Devices or Mice and other pointing devices.
3. Look for the Synaptics/ELAN/Precision Touchpad driver.
   • If there’s a yellow warning icon, right-click and select Update driver.
   • Choose Search automatically for updated driver software.
4. If that doesn’t work, uninstall the driver and restart your laptop.

5️⃣ Try Generic Windows Touchpad Driver

1. Open Device Manager > Right-click on the touchpad device.
2. Select Update Driver > Browse my computer for drivers.
3. Click Let me pick from a list of available drivers.
4. Select HID-compliant touchpad or PS/2 Compatible Mouse and install it.

6️⃣ Check for Windows Updates and BIOS Update

• Install all Windows updates.
• Check HP support website for a BIOS update.

You may also check this document - HP Products - My operating system is not listed on HP Software and Driver Downloads | HP® Support
 

I hope this helps. 

Take care and have a good day. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

Max3Aj

HP Support