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- I can't boot to recovery media from HP DVD-RW Drive HP GUE1N

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06-09-2019 03:44 PM
I can't boot to recovery media from HP DVD-RW Drive HP GUE1N. I tried UEFI, LEGACY, disabling secure boot. clearing all the security keys from BIOS. I ensured that CDROM Boot is enabled in BIOS. I specified to boot from DVD drive. It says, "press any key to boot from DVD...." I press a key......it acts like it's going to boot from DVD. DVD spins and makes noises. System idles for a while. Windows goes to a blue screen with an error, "Your system/device needs to be repaired. error code Oxc000185. It's a brand new DVD drive. Driver is most recent. DVD drive works perfectly in Windows 10.
06-09-2019 03:45 PM - edited 06-09-2019 03:50 PM
I have the most recent BIOS update installed from HP. It is version F.52. I also tried booting from an external USB DVD Drive and I get the same error. I can however boot from a USB Flash Drive without issues. I tried repairing the BCD files and MBR. I also tried automatic repair on the main hard drive which did not find any issues. In addition I performed a chkdsk /f /r on the drive and did not find any issues. I also ran sfc /scannow and did not find any integrity violations in the OS. Dism /online /cleanup-image /restore health did not correct the problem. I cannot find any newer firmware for my DVD drive.