I can't download the drivers -- there are none?

[tonal]

Hi!

When I log in and try to download drivers for my newly bought laptop, this is the message I get:

Downloads for this product are not available through this website.

For Enterprise products you may find US-English downloads at the HPE Software Depot.
For HP Home and Home Office products, visit HP Customer Care.
If you need additional help, you can contact your local HP representative for information on the specific update methods available for this product.

You may Contact HP at any time for additional support

How is it possible that there is no drivers for my model? 

I just installed Win 7 Professional, because when I was checking if there are drivers for Ultimate, it wasn't even on the list. Yes, when I was checking if there are drivers for this model and wasn't logged-in, it appeared so (that's why I installed Professional). 

It's possible that I have no idea what I'm doing. 😄

[Paul_Tikkanen]

Hi:

You can use the W7 pro 32 bit drivers on Ultimate or Home.

Your notebook's driver page is below...

http://h20564.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=7834528&swLangOid=8&swEnvOid=4053

[tonal]

Thanks for the reply. 🙂


That's where I was downloading from. The question is, why do I get that message when I log-in and when I specify the warranty status?

Also, this might be a bit silly, but do I need to install all those drivers? Because I went to check the BIOS driver and it clearly does not apply to my version of BIOS. 

[Paul_Tikkanen · Accepted solution]

You're very welcome.

This is a peer to peer forum.  HP maintains no official presence here.

I am not employed by nor do I represent HP, so I can't answer any of your follow on questions.

If the device manager does not show any devices in need of drivers, then you don't need to install any drivers.

If you have any questions regarding BIOS revisions not matching, and warranty status, you will need to contact HP technical support for the country you live in at the link below.

http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

[tonal]

Thank you for your assistance. It's much appreciated. 

[Paul_Tikkanen]

Anytime.

Hopefully HP technical support will be able to help you further.