I can't find my product key

[Bunz1960]

How do I find my product key

[WAWood]

Bunz1960

Hello;

Allow me to welcome you to the HP forums!

I read your post about needing your product key and wanted to help -- but need more information, first.

Where it is stored depends on the OS version you're running, so you need to tell us that.

We can proceed once you provide the information.

Thanks

[Bunz1960 · Accepted solution]

8.1 64 bit

[Bunz1960]

8.1 64 Bit

[WAWood]

OK, for Win8x, the product key is embedded into the firware of the motherboard.

You can retrieve it following the instructions in this link: Product Key - Find for Windows 8

Good Luck

I am a volunteer and I do not work for, nor do I represent, HP.
========================================================================
If you feel my suggestions helped you, please click the Thumbs-Up symbol to say thanks!

If they helped resolve your issue, please click "Accept As Solution" to help others find similar information.