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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I can't find my product key

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04-05-2016 08:20 AM
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04-05-2016 09:24 AM
04-05-2016 08:25 AM
Hello;
Allow me to welcome you to the HP forums!
I read your post about needing your product key and wanted to help -- but need more information, first.
Where it is stored depends on the OS version you're running, so you need to tell us that.
We can proceed once you provide the information.
Thanks
I am a volunteer and I do not work for, nor represent, HP
04-05-2016 12:56 PM
OK, for Win8x, the product key is embedded into the firware of the motherboard.
You can retrieve it following the instructions in this link: Product Key - Find for Windows 8
Good Luck
I am a volunteer and I do not work for, nor do I represent, HP.
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I am a volunteer and I do not work for, nor represent, HP