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HP Recommended
HP 15.6 inch Laptop PC 15-e2000 (2J4V9AV)

I have recently updated my PC from Windows 11 Home to Windows 11 Pro edition without having an activation key. Now I want to go back to Windows 11 Home edition but I can’t find the Windows product key which should be included in the original box my PC came in.

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Ho recentemente aggiornato il mio PC da Windows 11 Home a Windows 11 Pro senza avere una chiave di attivazione. Ora voglio tornare alla versione Home di Windows 11 ma non riesco a trovare la chiave del prodotto Windows che dovrebbe essere inclusa nella scatola originale in cui è arrivato il mio PC.

 
 
 
1 REPLY 1
HP Recommended

Your notebook's product key is encrypted in the BIOS.

 

You don't need the product key to reinstall Windows.

 

Your notebook is probably supported by the HP cloud recovery tool which you can use to create a bootable USB recovery drive to reinstall Windows, the drivers and the software that originally came with your notebook.

 

Here is an info link for how to use the utility:

 

PC Consumer HP - Utilizzo di HP Cloud Recovery Tool in Windows 11 e 10 | Assistenza HP®

 

You can download the software from the Microsoft Store:

 

HP Cloud Recovery Tool - Microsoft Apps

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