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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- I can't find the product key (Activate Windows)

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07-21-2020 07:29 AM - edited 07-21-2020 07:40 AM
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Product name: Pavilion 15cc106nt
Product number: 2PR72EA
Operating System: Windosws 10 pro (64bit)
Version: 1909
OS Build: 18363.836
BIOS version: F.22
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I formatted my computer. But I can't find the product key. I looked at the box. I couldn't find it on papers. It's also not under the computer.
Sameone said in BIOS. But the BIOS doesn't automatically activate it. Also it's not written in BIOS. At the bottom right of the screen there is the text "activate windows". I paid money for Windows. But I can't use it.
How can I activate theproduct key in the BIOS?
07-21-2020 09:03 AM
Hello
according to what is written here :
https://support.hp.com/us-en/document/c05682475
yoor computer has a Windows 10 Home license, if you installed a Pro version, it will never activate.
bye
07-21-2020 09:14 AM
Hello
yes Windows 10 activate automatically once you connect the notebook to Internet.
The activation process reads the data from you PC, including Digital product Key in the BIOS, then contact Microsoft server . if your PC is foudn in the database, Windows is activated.
Microsoft database is filled by data sent by factories where every PC manufacturer build the computer.
I can reinstall any Windows 10 Hoem version you want, it will alwasy activates.
Bye