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Foljo 9480m

please help me because i can't enter in two days i have classes haaaa say the computer restarted unexpectedly or encountered an unexpected error unable to continue Windows installation to install Windows click ok to restart the computer 

 

 

 

2 REPLIES 2
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@Tasl79999 

I'm unable to understand your situation because you ran everything together in one long sentence...

 

Do the laptop even power on?

 

If so, what shows on the screen when it powers on?



I am a volunteer and I do not work for, nor represent, HP
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didn't help me but I managed to solve it through a video

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