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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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05-26-2024 03:44 PM
A silly friend of mine has installed a Linux distro, and format my drive. Now I have a usb with windows 11 but the install program can't find my HDD (512gb nvme SSD). Can please someone tell me which driver should I download to reinstall windows on my laptop?
Thank you
05-26-2024 03:47 PM - edited 05-26-2024 04:07 PM
I zipped up and attached the Intel storage controller drivers below so Windows can find the drive.
Copy all of the files in both folders in the attached file to a USB flash drive.
Have the flash drive and your Windows installation media plugged into USB ports.
Boot from the W11 installation flash drive.
When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.
If you check the box, it will only include the compatible driver.
Click Next and if those are the right drivers Windows should find the drive and install.
You can also use the HP cloud recovery tool on another PC and create a bootable USB recovery drive.
The HP image will have all of the necessary drivers included.
Here is an info link for how to use the utility.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Customer Support
You can download the software from the Microsoft Store.
HP Cloud Recovery Tool - Microsoft Store Apps
Since you will have to use the utility on another PC, you will need to enter the PC's product number in the tool's search window in order to proceed to make the recovery media.