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Locked

‎10-21-2022 08:55 PM

HP Recommended
Product: HP Pavilion Gaming 15-dk10000 Laptop PC (8VD49AV)
Operating System: Microsoft Windows 11

No matter what I do can't log in I have restarted my laptop. All this happened after a system update. Every time I try to log in I get this message "your pin is no longer available due to a change to the security settings on this device. Click to set up your pin again." butt when I click on the "set up my pin" button it says "the group policy failed the sign in.  Access is denied." what do I do I have tried restarting it I have tried shutting the laptop down and I have turned it on and off. This is making me mad because I sold goats to earn enough money to buy it for myself and now I have a $900 dollar paper weight. Please help me. 

Category:
1 REPLY 1

‎10-22-2022 05:51 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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