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‎08-27-2024 02:21 PM

HP Recommended
Operating System: Microsoft Windows 11

I am trying to login to my laptop but the password it’s asking for is for an email I don’t even recognise. I have tried resting my password but it doesn’t help as I don’t know the whole email address that the computer is logged into. I have tried everything 

1 REPLY 1

‎08-30-2024 04:27 AM

HP Recommended

Hi @Lids1,

 

Welcome to the HP Support Community. 

 

I'd be glad to help you! 

 

I understand that you are having issues with the login and password.

 

To be able to answer you effectively, we need some information.

 

May I have the exact product name and number? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc

Nal_NR-Moderator
I am an HP Employee

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