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HP 15.6 inch Laptop PC 15-d5000 (4V9Y1AV)

i cant open my windows defender after downloading from ocean of games, this doesnt happen to me back then. i tried many youtube videos to troubleshoot it like a lot. and it still wont open (windows defender).  

xaviel_0-1693758120060.png

 

3 REPLIES 3
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You probably downloaded a game  that came with free malware or a virus.

 

You might have to reinstall Windows.



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i cant reset my laptop, therefore my only option would go to the store again and make them reinstall my windows agaiiinnn ??? is there any other way?

 

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Which version and build of Windows is installed?

Can you access Powershell?

 

See this thread at Microsoft Community forums.
https://techcommunity.microsoft.com/t5/windows-insider-program/issue-with-windows-defender-on-window...
Type the word Powershell into the search box at the bottom of your screen. Right-click on the Powershell app and choose Run as Administrator
.

"Step 1. While logged into Windows as my regular user, I started PowerShell 7 (x64) in Administrator code and ran these two commands:
Set-ExecutionPolicy Unrestricted
Get-AppxPackage Microsoft.SecHealthUI -AllUsers

The second command showed a bunch of information, including the InstallLocation.

"Step 2. Start PowerShell 7 (x64) in standard user mode. I entered a command like this, where InstallLocation was the value from Step 1, above:
add-appxpackage -disabledevelopmentmode -register ('InstallLocation\AppxManifest.xml')

This was the exact text of my command; yours may vary:
add-appxpackage -disabledevelopmentmode -register ('C:\Program Files\WindowsApps\Microsoft.SecHealthUI_1000.22000.1.0_neutral__8wekyb3d8bbwe\AppxManifest.xml')
"

 

Do you have an administrative login or just an ordinary user login?



I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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